Ostoya Palace Hotel offers 24 air-conditioned rooms with minibars, free Wi-Fi, and safes. Each room has a modern bathroom with a hairdryer and toiletries. Some rooms overlook Retoryka Street or Piłsudskiego Street. Family accommodations include toys and coloring books for children. Spacious apartments feature balconies, LCD TVs with home theater systems, and bathrooms with hot tubs and bathrobes.
Dining & Drinks
The hotel restaurant serves Polish cuisine in a classically decorated setting. Guests can also visit the coffee shop/café for snacks. The Kuranty Pub, accessible via the hotel elevator, hosts live concerts and serves drinks.
Leisure & Wellness
Guests can use the sauna or request massage treatments arranged by the 24-hour front desk. Free wired and wireless internet access is available, along with tour/ticket assistance.
Location & Access
Ostoya Palace Hotel is in Kraków's Old Town, 0.5 km from Krakow's Rynek Glowny Central Square and 1 km from The Cloth Hall. Nearby landmarks include the National Museum in Krakow (0.5 km) and the Krakow Barbican (1.5 km). John Paul II International Krakow-Balice Airport is easily accessible.
Services & Facilities
The hotel has two meeting rooms with air conditioning for business events. Services include express check-in/check-out, dry cleaning, and laundry. The front desk can assist with massage bookings and local recommendations.
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Choose the Room
From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Church of St Michael the Archangel and St Stanislaus Bishop and Martyr and Pauline Fathers Monastery
1.0
mi
Museum
Archeological Museum
2800 ft
Synagogue
Old Synagogue
1.3
mi
Church
Saint Cross Church
4700 ft
Nearby
University
Collegium Maius Great College
600 ft
Plac Szczepanski 3a
Bunkier Sztuki Contemporary Art Gallery
600 ft
Museum
National Museum in Krakow
1200 ft
Restaurants
Kuranty Restaurant
100 ft
ul. Marsz. Jozefa Pilsudskiego 24
Kardamon Cafe
900 ft
Ul. Zdunska 18/1
BonJour CaVa
900 ft
Pilsudskiego 5
Yana Sushi Restaurant
1500 ft
ul. Zwierzyniecka 12
Tandoori Flame
1600 ft
Zwierzyniecka 10
Gossip Cafe
1800 ft
6 Zwierzyniecka
Liberty
1300 ft
Zwierzyniecka 27
Sushi Koi Fish
1500 ft
ul. Studencka 15
Krakowska Manufaktura Czekolady
1200 ft
ul. Sukiennicza 8 ul. Berka Joselewicza 2
Mieszczanska
1400 ft
ul. Zwierzyniecka 29
Sette
1700 ft
Zwierzyniecka 32
Guest Ratings & Reviews
Real Guest Experiences & Ratings
44%
enjoyed their stay & would return
Convenient location
Variety in dining
No stand-out views
Slightly expensive
5.0/10
Guest rating
Rooms
8.4
Location
9.2
Service
8.2
Dining
7.4
Guest reviews
5.0/10
based on 5 reviews
8.4
8.4/10 based on 367 reviews
Geoffrey
United Kingdom,
March
2024
9.0/10
I had a fantastic stay at this hotel! The rooms were clean, spacious, and had a personal vibe with a comfy double bed and two singles. The staff were incredibly pleasant, helpful, and accommodating with excellent English. The location was ideal, only a short walk from the square and very close to the Old Town. The dining options were varied and plentiful, especially the omelette, and the pub/restaurant attached was a delightful experience.
Rooms
9.0
The rooms were spacious, the bed was very comfortable, and it was quiet at night.
Service
9.0
The staff were very pleasant, helpful, obliging, and kind.
Location
10.0
The hotel's location was great, just a 10-minute walk to Krakow's main town centre through a beautiful park.
Dining
8.0
I loved the food in the pub/restaurant attached; it was excellent.
Facilities
9.0
The hotel facilities were top-notch, providing everything one could need.
Convenient location
No stand-out views
Harold
United Kingdom,
January
2024
7.8/10
The hotel's rooms are lovely with medieval-style furniture and good views, offering a double bed and two singles. Fresh milk with the tea/coffee facilities would have been a nice addition. The service was friendly and obliging, though some staff members seemed annoyed when asked for assistance. The hotel's location is excellent, close to the Old Town and Main Square in Krakow. The dining experience was nice and fresh, suitable for international travelers but mediocre for Polish cuisine. Overall, the facilities were good with convenient access to the city.
Rooms
8.0
The rooms were furnished in a medieval style with good views and offered a double bed and two singles.
Service
7.0
The service was friendly and obliging, though some staff members seemed annoyed when asked for assistance.
Location
9.0
The hotel's location is excellent, close to the Old Town and Main Square in Krakow.
Dining
7.0
The dining was nice and fresh, suitable for international travelers but mediocre for Polish cuisine.
Facilities
8.0
The facilities were good with convenient access to the city.
Henry
United Kingdom,
January
2024
8.2/10
I had a luxurious and comfortable stay at the hotel in Krakow for my partner's birthday weekend. The rooms were warm, clean, very quiet, and had a comfortable bed, making it a perfect retreat. The location was excellent for exploring the city, just a short walk to the old square. However, the dining experience was not as expected, with limited options and a high price for breakfast.
Rooms
9.0
The rooms were spacious and spotlessly clean, providing a luxurious and quiet environment for relaxation.
Service
9.0
The service was excellent, with very helpful and friendly staff making our stay pleasant from start to finish.
Location
9.0
The hotel's location was excellent, just a short walk to the old square and ideal for exploring Krakow.
Dining
6.0
The dining experience was disappointing with limited options and high prices for breakfast.
Facilities
8.0
The hotel offered great amenities for a comfortable stay, enhancing the overall experience.
Donald
United Kingdom,
December
2023
8.6/10
My stay at the hotel was fantastic! The room was warm, clean, and very quiet, with a super comfortable bed. It had everything we needed, though having fresh milk for the tea/coffee facilities would've been a nice touch. The 19th-century charm with ceilings as high as 5 meters added to the lovely atmosphere, but it did get a bit noisy when we opened the skylights.
Rooms
8.0
The room was lovely, clean, and had everything we needed.
Service
9.0
The service was top-notch! The staff were always friendly and helpful, which made our stay even more enjoyable.
Location
9.0
The location was excellent for our purpose, just a short walk to the old square. It's close to the Old Town, making it convenient to visit the key sites of Krakow.
Dining
9.0
The dining experience was fantastic! There was a good choice of food, all of very high standard, and great value for money. We especially enjoyed the option of hot freshly prepared food.
Facilities
8.0
The facilities were great, offering everything we needed for a comfortable stay.
Steve
United Kingdom,
November
2023
8.0/10
The hotel was beautiful, very grand, and brilliantly located, offering clean rooms with everything we needed. However, it would have been nice to have fresh milk with the tea/coffee facilities. The service was excellent overall, though a bit slow at times. The location was excellent for our purpose, being close to the Main Square in Krakow. The facilities were of a very high standard.
Rooms
8.0
The rooms were lovely, already prepared and available, meeting all our needs. It would have been even better with fresh milk for the tea/coffee facilities.
Service
7.0
The service was excellent on the whole, with very friendly staff. However, there were occasional delays and distractions.
Location
9.0
The location was excellent, only a short walk to the old square, making it easy to visit Krakow's center.
Dining
7.0
The dining offered a high standard, but prices were on the expensive side. The quality was better suited for international travelers.
Facilities
9.0
The facilities were top-notch, providing everything we needed for a comfortable stay.